Customer Satisfaction Survey

We are constantly striving to improve our service to you. Please take a moment to complete the survey below.

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  1.  
    Please rate the following areas, by clicking on the relevant score, where 1 is very poor and 4 is excellent.
     
    Area
     
    * Friendliness of Staff
    Is your contact with Swift staff pleasant, are staff courteous and willing to assist?
     
    * General Service
    Do we understand your needs? Do we meet your expectations, and do you feel that our service is of value?
     
    * Turnaround Time
    Are results/ reports submitted timeously as per our agreement with you?
     
    * Interpretation of Results
    We have technically qualified staff on hand to assist with interpretation of results and further problem solving. If you have made use of this value-added service, please rate your experience.
     
    * Sample Collection Service
    If you have used this value-added service, please rate the value of our service to your business, as well as the friendliness and promptness of our drivers.
     
  2. Privacy Policy: Please note that Swift Silliker (Pty) Ltd will never divulge your details to a third party.